Refund & Cancellation Policy

Every new account gets a 7-day free trial of Pro — no payment method required and no card charged. The trial is the intended way to evaluate Pro before paying. We encourage you to use it, and to reach out to [email protected] with any questions, before purchasing.

A Pro purchase is a one-time payment for a fixed term (Monthly, 3 Months, 6 Months, or Yearly). Plans do not auto-renew — there is no recurring or automatic charge and nothing to "cancel" to stop a future payment. Your Pro access runs to the end of the term you paid for and then your account automatically reverts to the Free tier. You keep full Pro access for the entire paid term; there is no early cancellation, and access is not shortened.

Because you can evaluate Pro fully during the free trial, Pro subscription fees are non-refundable once access has been granted, except in the specific situations below.

We will refund your payment where:

• you were charged but Pro access was not granted (for example, a payment succeeded but activation failed);
• you were charged more than once for the same purchase, or charged in error;
• the wrong plan was provisioned after your payment; or
• a verified technical failure on our side prevented you from using the Service for a significant part of your paid term and we are unable to resolve it.

In these cases we refund the affected amount (or a fair pro-rata amount for a verified service failure) to your original payment method.

Refunds are not available for: change of mind after you have used Pro; a partial or unused portion of a term where access was available to you; not achieving a particular exam score, rank, selection, or result (the Service is a study aid and guarantees no outcome — see the Terms); or where your account was suspended or terminated for breach of the Terms, fraud, or abuse (including trial abuse).

Email [email protected] from your registered email within 7 days of the charge, including your registered email and the Razorpay payment or order id (from your payment confirmation). We will review and respond, ordinarily within a few business days.

Approved refunds are made through Razorpay to your original payment method. After we initiate a refund, it typically reaches your account within 5–7 business days, depending on your bank or payment provider. Refunds are made in Indian Rupees (INR).

Questions about payments, cancellation, or refunds: [email protected].